Part 2. Recently, a good friend and long time loyal customer gave a review. He did not bad mouth the staff, but did call out concerns that are issues with many of the patrons. Today, 3/11, the manager wanted to speak to this loyal and long time customer to address his concerns and see if they could be rectified. The loyal and long time customer was not able to comply at the time, due to him reviewing some work related items. So, in turn, the manager, in a pathetic attempt to show his authority, banned this loyal and long time customer from re-entering the building until he speaks to him. WOW! Reviews are supposed to be honest, and should not be taken likely. Reviews give the owner, managers, and wait staff ideas and/or concerns from the people that in fact, help pay their salary. Now, supposedly the owner wanted the manager to speak to this loyal and long time customer. While that may be true, I seriously doubt they wanted to ban him until this conversation happens. Now, I would guess that maybe 10% of the customers are going in alone, with no intention of meeting up with friends. That leaves 90% that do. So, when you ban a customer for the stupidest damn reason, you inadvertently ban even more. If this type of nonsense keeps up, Hot Shots will be in its own recession. In closing, it must be stated that this loyal and long time customer NEVER causes any problems. He's always friendly and polite to the staff, and tips generously.

Me and some coworkers went out for lunch here. They appeared to be short staffed thus longer than usual wait times. Won't fault them for that too much. Servers were great, food was good and even a manager helped us. All around great place to eat, have a drink and watch sports. 9/10

Playing some pool with a friend, Randy was amazing! Super helpful with what food to order, attentive to our needs and those around us. It was great getting to know him for a bit Kaylyn was also a great server, we were never waiting on drinks, and she was very friendly

This place is amazing! Justin and Austin were right. The gumbo and chicken Alfredo was top notch. Kinda lame bartenders can’t do shots but ya know “try hard managers,” gotta work too.

The staff is great...unfortunately the current management are making a bunch of changes I'm not thrilled about. Like doing last call 45min-1hr early on weekends, lying to the staff about shots (saying it's against the law to do them when there's no statute for that in illinois to my knowledge) requiring review like this to determine their worth when the ladies like peyton, nika, maria, pratana, Emily, Sara, skylar, katie. kalyn, Katelyn, in fact all of the ladies are great and the bigger draws to coming. The drinks prices are high to avg and the food is your typical bar food so the staff are the ones that brings in the business. Brock also is an amazing staff member. He personable to everyone and do his job in an exceptional and proficient manner. 3/12/2025 (cleaned up the grammar and spelling) - Well just got banned by the store manager. He tried to talk to me today when I went and I told him it wasn't a good time because I literally was going thru some personal documentation that I brought with me, and we never spoke again before he left. The next manager on duty informed me the the store manager banned me until i talk to him. The manage on duty did tell me i might be mistaken on the shot rule so i did confirm there's a law from 1936, so I will concede in that. However, to ban me in order to force me to discuss my review when only coming to me once has made decide to step away from being a patron for some time if not indefinitely until the store manger is no longer there.

I come to O'Fallon every couple months for Family. I always come to Hotshots several times while here. Mckenzie is mainly the reason why. She's friendly, serves and a great bartender. Its always a pleasure to see her interact with all the customers at the bar. she's a top notch employee for sure. Dave 66 Florida

This place is like my living room; I go there to watch my favorite sports teams and Vic the manager is good about getting my game on a TV. When I sit at the bar no matter who is tending: Emily, Pratana, Mackinzie, Maria, Jess, Sara or Payton, they have my beverage of choice to me in short order. The servers on the floor, Katelyn, Nika, Skylar, Sophie, Katie are quick at serving their sections and check their tables to see how they're doing. The last time I was there the place was packed so I didn't get my usual place at the bar so I sat in Katie's section. She's always quick with serving her customers and great to talk to when you get the chance; she had many people to serve that night and she wanted to make sure everyone was taken care of so her time was valuable. She also doesn't take herself too seriously so she's always doing something silly or having a joke or two, sometimes at her own expense. I can tell why her section seems to always be full! When I go back I will probably take my usual seat at the bar, if possible, but I will look to see if Katie is working and may look to sit in her section again, if it's not full. While I'm usually focused on my games when I'm there Katie's charm and personality makes a great "halftime show"! 3

Stopped in for breakfast this morning because my good buddy swore by the gumbo, and let me tell you—it lived up to the hype! What really caught me off guard was the sheer excellence of the bartenders here. These women changed my life. Within an hour of being there, Pratana had not only served me a drink but also fixed my toaster, diagnosed my plantar fasciitis, and personally handcrafted orthopedic socks out of a bar rag and a can of Busch’s Original Baked Beans. Maria, Peyton, Sydney, and Emily managed to help me fix my car’s defrost system without even leaving the bar! Apparently there’s some magician there that hangs out in the darkest corner of the bar, but he specializes in magical car repairs and he owed all four of them a favor. I’ve never felt so welcome and supported as a woman in a sports bar before. I will be returning for the gumbo, the mozzarella sticks, and most importantly my five new friends! (okay, six if you count the magician) Next weekend, I hope we can all get together and Goodbye Earl my ex-husband! I can’t wait!